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powderpig
04-12-2010, 08:51 PM
Well I would recommend the company I recently did business with. I got my Miller welder:D. The box had a couple of tears in it. I e-mailed the company about the tears and they asked for pictures. had a couple of scratches on the side of the case(the side that does not move). Nothing major but still. I asked them to file a claim. They said they would, and send me a new side cover. Well I know me well enough that I would not replace the cover. So I said I was mostly wanting the shipping refunded. They refunded the shipping and said they were not going to file a claim. Great customer service in my book. They have great prices on stuff and shipping was resonable.
The company is Baker gas and welding supply.
www.bakersgas.com/
Anyhow a pleasure to deal with. :cheers:

Rezarf
04-12-2010, 09:47 PM
AWWW SNAP!

Robbies got a new toy! Sweet man, good to hear folks taking customer service seriously. I have found in the past year, companies are trying harder with the economy.

nuclearlemon
04-12-2010, 10:04 PM
:thumb::cheers:

Uncle Ben
04-12-2010, 10:08 PM
Hate it when boxes cry! (tears) Thats awesome man! Now get to making some smoke!