Originally Posted by Vic stuff
Seriously looks nice, the main reason anyone at ketelsen didnt give you any more info is we can't, the trailer is not designed for "offroading" it was built in the mind that you would be going down a dirtroad and hit an occasional bump, going "offroad" technically will void some warranties. im not trying to defend our dealership, just tellin you that we are trying to cover our asses by not telling you how to take your trailer off the beaten path. trust me some of us know what it takes at the dealership to have an "offroad" trailers 1 guy has an older "Coleman Colorado" on 31" x-terrains, but he still wont take it "offroad" because he know it will be tore apart in a couple of years. Like i said we have to cover our asses and keep in mind the ability to now take it "offroad" is going to mean more basic maitenance. ie tightening screw more often, cabinets will take more of a beating, etc.
Thanks for chiming in, I guess I understand the reality of your position as the middlemen between Starcraft and the customer. No easy answers I suppose. But, it's still not fair to the consumer.
My friend for example, just bought a new Tacoma TRD and the Fleetwood E1. He's not a wheeler like I am by any means, but he gets out a lot and certainly plans to take his setup on a lot of back roads and through streams crossings etc. He will at some point keep pushing it and encounter something that could snap his coupler and leave him stranded. He was surprised to hear my speal about how a coupler was needed. So he asked the Ketelsen guys and they told him that they have never heard of such a problem and they have been in the business for many years etc.. So in his mind he doesn't think it's a problem. And if he has a problem with this he will expect Kelelsen to fix it under warranty since it is designed to go off-road. They could have just acknowledged that the trailer is capable of going over terrain that is way beyond the capabilities of the coupler and that it up to him to upgrade it. But, I suppose to your point, there are other issues and liabilities that go along with saying that.
In terms of screws coming loose when off-roading. Isn't traveling on a bumpy dirt road for 28 miles to Deep Lake in the Flat Tops much worse that flexing it off-road? People take their normal pop-up's up there all the time. With one axle, the flex and wear and tear by going slow over when off-roading doesn't seem to be an issues. Scraping the sides and ripping off the awning is the issue IMO.
So I guess, I blame Starcraft (and Fleetwood) for not addressing the potential issues in form of disclaimers or whatever and educating the Kelelsens of the world how to respond to customers regarding the capabilities and expectations of this thing.
Starcraft definitely sells this thing as an off-road trailer. I took this quote from their website.
Starcraft’s all-new RT series of folding camping trailers can go almost anywhere, from campgrounds to wilderness trails, to mountain peaks. Three main features set the RT apart: a 6” tube frame, 15” radial mud rover tires, and heavy-duty shocks, all designed to absorb bumps, provide off-road stability and rough terrain ground clearance.