Follow up! Well, this is my own opinion.. I took my truck to CST to see Joe. He drove the truck around with me tagging along. He couldn't tell by driving it what the problem was, and said he would have to drop the transmission and take it apart to see what the problem was. At a "BARGAIN" price of $350.00 just to look at it! A tranny with 40K that I paid CST $1,625.00 to be rebuilt.
I'm sorry, but I would have been ashamed to ask someone for more money that was recommended to me, and part of a 4x4 club. I'll leave it each person to make their on conclusion on whether or not this is good customer service. I'm disappointed myself and won't be returning to CST!
2015 Jeep Rubicon Hard Rock, 2000 Jeep Grand Cherokee
Last edited by Evrgrnmtnman; 04-05-2013 at 06:53 PM.