We have had Comcast for the last 8 years since they came to the neighborhood. We have had only one problem last year where the phone quit, one call and an on time appointment and we were fixed.
We have the triple play and it is expensive but go to two movies a month and the TV/HBO etc. is paid for. Also you can upgrade the speed of Comcast if you need to, problem is upload speed. Cable is not made for upload so it is much slower.
Just our experience take it as you will