Originally Posted by Seldom Seen
Not any more. REI changed their "unlimited" warranty to one year from date of purchase and only for manufacture's defects.
I understand that the new policy is not absolutely rigid and I suspect on REI branded stuff it's a fair bet they'll honor it somewhat longer than a year. The clerk also told me it was just like before, no questions on anything just that instead of forever it's now a year.
Not as generous as it used to be but too many people abusing the policy like a gear rental service, bringing back worn out tents and boots after 5 years and stuff.